Optimizing Frontend, Backend, and Workflows
The platform was optimized to improve both the user experience and internal processes. Customers can easily discover, compare, and order products thanks to enhanced navigation and smart product recommendations. Immediate feedback at the cart encourages further engagement and conversion. Internally, order and customer processes were streamlined with a custom order grid, automated email reminders, customer status management, and flexible payment and shipping options.
Integrations with Klaviyo, external product data, and FAQ APIs ensured seamless alignment with marketing, analytics, and logistics. By combining frontend improvements, automation, and scalable backend functionality, Tisch Scientific now operates a Magento platform that maximizes both conversion and efficiency.
As a result, the platform is stable, future-ready, and scalable, supporting company growth, improving customer satisfaction, and streamlining internal workflows, allowing the sales team to focus on strategic activities rather than manual tasks.
